> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ownid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Send phone verification SMS messages through Twilio or your SMS provider and configure SMS templates.

OwnID can send an <Tooltip tip="one-time passcode">OTP</Tooltip> by SMS when phone verification is part of the user journey, such as first-time enrollment of a device or when biometric verification is not available.

To use SMS verification, configure your app's login identifier as a phone number and set up an SMS delivery provider. You can use Twilio or route SMS messages through your own provider endpoint.

## Enable phone number as the login identifier

Configure phone-based login for each OwnID app that should send verification codes by SMS:

1. Log into the [Console](https://console.ownid.com/home) and select the App that you want to configure.
2. Click **User journey** from the left navigation panel.
3. In the **Login identifier** section, select **Phone number**.
4. Click **Customize list of countries** to limit which phone number country codes are available to users, if needed.

<img src="https://mintcdn.com/ownid/RkMgT8XfAZQBw_sA/images/customize-sms/sms-login-identifier.png?fit=max&auto=format&n=RkMgT8XfAZQBw_sA&q=85&s=facd6e9928b7d2629c3b730c0760e4a9" alt="Console User journey page showing Phone number selected as the login identifier and the Customize list of countries link" width="1821" height="524" data-path="images/customize-sms/sms-login-identifier.png" />

1. Click **Save Changes**.

## Select your SMS configuration

After phone number login is enabled, scroll to **OTP configuration**, select **SMS** as the delivery channel, and choose how OwnID should send verification messages.

<img src="https://mintcdn.com/ownid/RkMgT8XfAZQBw_sA/images/customize-sms/sms-otp-configuration.png?fit=max&auto=format&n=RkMgT8XfAZQBw_sA&q=85&s=12eac198311212dc559e83401215425a" alt="OTP configuration panel with SMS selected as the delivery channel and Twilio and Custom provider options" width="1028" height="548" data-path="images/customize-sms/sms-otp-configuration.png" />

<CardGroup>
  <Card title="Configure Twilio" icon="gear" href="/explore/customize-sms/twilio-setup">
    Enter your Twilio credentials in the OwnID console.
  </Card>

  <Card title="Configure a Custom SMS Provider" icon="webhook" href="/explore/customize-sms/custom-provider">
    Build an endpoint to integrate with your custom SMS provider.
  </Card>

  <Card title="Customize SMS Templates" icon="message" href="/explore/customize-sms/sms-templates">
    Personalize OTP SMS messages for supported locales.
  </Card>
</CardGroup>
